Information we collect
- Account information: name, email, phone, company and job title you provide when registering, signing up for a show, or listing an event.
- Usage information: the shows you view, search terms, saves and clicks, used to improve recommendations and your experience.
- Device & log data: IP address, browser type, operating system, access times and pages viewed.
- Cookies & similar technologies: see our Cookie Policy for details.
How we use information
- Provide and maintain the service — show discovery, online registration, e-ticketing and reminders.
- Personalize recommendations of shows, exhibitors and content you may like.
- Communicate service notices, opening reminders and, with your consent, marketing.
- Analyze and improve the product, keep the platform secure, and prevent abuse.
Legal bases for processing
Where data protection law (such as the GDPR) applies, we process your information on these bases:
- Contract: to provide the service you request, including registration and ticketing.
- Consent: for optional analytics and marketing; you may withdraw consent at any time.
- Legitimate interests: to secure, maintain and improve the platform, balanced against your rights.
- Legal obligation: where we must process data to comply with the law.
How we share information
- Organizers & exhibitors: when you register or get tickets, the details needed for entry and service are shared with the relevant organizer.
- Service providers: third parties that help us operate (cloud, analytics, payments) process data only as needed and under contract.
- Legal & safety: disclosure where required by law or to protect rights, property and safety.
- We do not sell your personal information.
International transfers
We may process and store information in countries other than your own. Where we transfer data internationally, we use appropriate safeguards — such as standard contractual clauses — so your information remains protected.
Your rights
- You may access, correct, delete, or export your information, or restrict or object to certain processing.
- You can withdraw consent at any time and opt out of marketing.
- To exercise these rights, contact us using the details at the end of this policy. You also have the right to lodge a complaint with your local data protection authority.
Security & retention
- We use reasonable technical and organizational measures to protect your information against unauthorized access, disclosure or loss.
- We retain your information only as long as necessary for the purposes in this policy, unless the law requires a longer period.
Children
Our services target professional visitors and business users and are not directed to children under 14. If we learn we have collected such data, we delete it promptly.
Changes to this policy
We may update this policy from time to time. We will notify you of material changes via an in-product notice or email, and the “last updated” date above will reflect the latest version. Please review this page periodically.
Contact us
For privacy questions or to exercise your rights, email us at privacy@finderexpo.com or use our contact page.
Questions about this policy?